Shipping Policy

At Shopzup, we aim to provide a reliable and seamless shipping experience for all our customers across Saudi Arabia. Please read through our shipping policy to understand how we handle deliveries.

1. Shipping Regions:

We offer nationwide shipping across Saudi Arabia.
For remote locations, delivery times may vary slightly.

2. Shipping Time:

Orders are typically processed within 1-2 business days after receiving your confirmation.
Standard delivery takes 3-7 business days, depending on your location.
During peak seasons or promotional periods, processing and delivery may take a bit longer, but we will notify you of any delays.

3. Shipping Costs:

Standard shipping rates apply to all orders, and the cost will be calculated at checkout based on the weight and destination of your order.
Free shipping is available on orders over a specified amount (check our promotions for current thresholds).

4. Tracking Orders:

Once your order has been shipped, you will receive a tracking number via email, allowing you to track the status of your delivery.

5. Delayed or Lost Packages:

If your package is delayed or hasn’t arrived within the specified time, please reach out to us at [YourEmail]@gmail.com. We will work with the courier service to resolve the issue as soon as possible.
Please note that we are not responsible for incorrect shipping addresses provided by customers. Make sure to double-check your address during checkout.

6. International Shipping:

Currently, we do not offer international shipping outside of Saudi Arabia.